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Warranty info

1. Home of Living Brands  (Pty) Limited  ("Home of Living Brands  ")  warrants  to the original  purchaser  of this product  ("the  customer")  that  this  product  will  be  free  of  defects  in  quality  and workmanship which under normal personal, family or household use and purpose may manifest within a period of 1 (one) year from the date of purchase ("warranty period").

2. Where the customer has purchased a product and it breaks, is defective or does not work properly for the intended  purpose,  the customer  must notify the supplier from whom  the customer  bought  the  product  ("the supplier")  thereof  within  the  warranty period. Any claim in terms of this warranty must be supported by a proof of purchase.  If proof of purchase is not available, then repair, and/or service charges may be payable by the customer to the supplier.

3.  The  faulty  product  must  be  taken  to  the  supplier's  service  centre  to  exercise  the warranty.

4. The supplier will refund, repair or exchange the product in terms of this warranty subject to legislative requirements. This warranty shall be valid only where the customer has not  broken  the  product  himself,  or  used  the  product  for  something  that  it  is  not supposed to be used for. The warranty does not include and will not be construed to cover products damaged as a result of disaster, misuse, tamper, abuse or any unauthorised modification or repair of the product.

5. This warranty will extend only to the product provided at the date of the purchase and not to any expendables attached or installed by the customer.

6. If the customer requests that the supplier repairs the product and the product breaks or fails to work properly within 3 (three) months of the repair and not as a result of misuse, tampering  or  modification  by  or  on  behalf  of  the  customer,  then  the  supplier  may replace the product or pay a refund to the customer.

7. The customer may be responsible for certain costs where products returned are not in the original packaging, or if the packaging is damaged. This will be deducted from any refund paid to the customer.

 

HOME OF LIVING BRANDS(PTY) LTD

JOHANNESBURG                                                    TEL NO. (011) 490 9600

CAPE  TOWN                                                            TEL NO. (021) 552 4838

DURBAN                                                                   TEL NO. (031) 303 1163